Communication and influencing skills

When your role requires you to interact with people the chances are that you will encounter a variety of communication styles. Also, as engineers you will spend much of your time attempting to influence a variety of people including your colleagues, management and clients. Developing your communication and influencing skills will help you to deal with difficult situations and different types of people.

Sean McLoughney will share some skills and techniques to help you communicate with impact and influence.

Each person attending will also receive their personal action journal which contains tips and exercises that are explored during the webinar. They can also use their journal to document all their ideas and actions that support their learning after they return to the office.

Learning outcomes

Participants will be able to:

• understand how to communicate effectively with different personality types and how to adapt your style to get your message across and have a productive conversation
• learn and practice core principles of influencing professionally and establish which approach is best suited for different personality types, establish the impact of interpersonal styles and how people prefer to be influenced
• use a structured approach to influencing that improves results and understand the “push” and “pull” theory that impacts the outcome
• recognise the importance of body language and tone when communicating and the impact it has on the message being delivered
• understand the communication process, recognise the difference between listening and active listening and how active listening can build trust in the conversation

Intended audience

This recorded webinar will help engineers at all levels who need to communicate with a variety of different personalities and those in roles of increasing responsibility who want to grow as leaders and influence people.

Course format

This 90-minute recorded webinar will provide opportunity for discussions and practical tips will be given throughout the session.

Presenter information

Sean McLoughney is a performance specialist, author and speaker. Over the last 25 years he has been listened to by tens of thousands of professionals who all seek to improve their performance. He has worked with global organisations, universities, SMEs and member bodies. He has also worked closely with firms to build training programmes that develop and support some of the next generation of professionals.

Sean is an expert in Time Management, he also delivers workshops for graduate/early career programmes and workshops for leaders and managers. He has written four books based on these topics.