Preparing for meaningful performance conversations

Performance management is a core practice in managing people effectively within any organisation. It is the process of maintaining or improving employee job performance using various performance assessment tools, coaching and collaboration as well as providing continuous communication and feedback. During this series Sean will review best practice and discuss the merits of quarterly performance conversations with your team and how to prepare fully for these meetings. He will explain how to set goals the SMARTER way which will ensure that each goal agreed has clarity, is challenging and feeds into the business plan. When used correctly it outlines the value of each goal, which in turn leads to a higher level of engagement. Combine SMARTER goals with core business competencies which will have the multiplier effect and feed into your team’s engagement.

Each person attending will also receive their personal action journal which contains tips and exercises that are explored during the webinar. They can also use their journal to document all their ideas and actions that supports their learning after they return to the office.

Learning outcomes

Upon completion of this recorded webinar you will be able to:

• Turn review meetings into the most important conversations between staff and management, encourage staff to think about what they bring to the business plan and how they impact the performance of their team and organisation
• Understand the merits of discussing the business plan with the team and outlining how they can impact the plan prior to the review meetings
• Turn review meetings into a productive two-way conversation between staff and management, encourage staff to discuss their performance and any issues that are impacting their performance
• Set goals the SMARTER way which will ensures that each goal agreed has clarity, is challenging and feeds into the business plan. When used correctly it outlines the value of each goal, which in turn leads to a higher level of engagement.
• Combine SMARTER goals with core business competencies and skills which will have the multiplier effect and feed into staff engagement
• Understand what great feedback should include and how to use the BEST feedforward method.
• Include a discussion around role development and career progression during the review conversation
• Plan regular one-to-one meetings to heighten the shared understanding of business objectives and what is expected of everyone to achieve these objectives
• Review personal learning and development plans to ensure promises are kept and the team keeps learning

Intended audience

This recorded webinar will help managers at all levels and anyone who is involved in running performance review meetings.

Format

In this recorded webinar there will be discussions and practical tips given throughout.

Presenter information

Sean McLoughney, founder of LearningCurve, is a sought-after performance and talent support specialist, international author and speaker. He provides Talent Support for organisations globally that drives Better Performance and Talent Retention by utilising the latest thinking in learning and technology. Since 2001 he has helped professionals at every level improve their performance through his “Talent Support Programme”.

In addition to his work with LearningCurve Sean is also senior lecturer for IPASS as well as a senior lecturer (Business and Technology-ACCA & E1 - CIMA) in Accountancy School. Sean is a regular speaker at CPD events for CPA. He has delivered over 200 webinars globally.